ITIL® · Foundation
ITIL® Foundation Bridge (Version 5)
A focused one-day course for ITIL® 4 certificate holders to transition to the latest ITIL® framework, covering the key changes at Foundation level and the updated concepts for digital and AI-enabled organizations.
- Level
- Foundation
- Duration
- 1 day
- Delivery
- Live online · Classroom · On-site for teams
- Certification
- Exam included
Who it is for
- IT professionals with an existing ITIL® 4 certification
- Service desk managers, IT managers and IT leaders
- Organizations upgrading their teams to the latest ITIL® standard
What you will learn
- Understand the key differences between ITIL® 4 and the latest framework
- Apply modern service management practices in digital environments
- Integrate AI, automation and value-driven service delivery
- Navigate updated concepts: Service Value System, value streams and practices, continual improvement, digital product lifecycle management
Exam, prerequisites and inclusions
Examination
30-minute closed-book exam, 20 multiple-choice questions. Successful candidates are awarded the ITIL® Foundation (Version 5) certificate.
Prerequisites
Any ITIL® 4 certificate, except ITIL® 4 Acquiring & Managing Cloud Services and Sustainability in Digital & IT.
Your enrollment includes
- Official ITIL® Foundation Bridge (Version 5) exam voucher
- Updated training materials
- Exam preparation guidance
- Post-training support from SAS Management, Inc.
Upcoming runs
Hours are Manila time (UTC+8). Reserving a seat sends a request to your advisor; nothing is charged online.
Talk to an advisor — info@saservices.com.ph · +63 (2) 833 05350 · www.saservices.com.ph/courses/itil/itil-foundation-bridge-v5/
Pricing by proposal. Fees depend on the number of participants, delivery format and exam options. Accreditation marks used under licence; see trademark notices at www.saservices.com.ph/accreditations/
Pricing by proposal. Fees depend on the number of participants, delivery format and exam options. Accreditation marks used under licence; see trademark notices at www.saservices.com.ph/accreditations/