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+63 (2) 833 05350 · info@saservices.com.ph
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SAS Management, Inc.Course sheet · www.saservices.com.ph/courses/itil/itil-4-designations/

ITIL® · Advanced

ITIL® Managing Professional, Strategic Leader & Practice Manager

The ITIL® designations awarded for completing a defined set of modules. SAS Management, Inc. delivered the first ITIL® Strategic Leader in the Philippines.

ITIL® Approved Examination Organization — PeopleCert on behalf of AXELOS
Talk to an advisor
A trainer presents to a classroom of professionals
Level
Advanced
Duration
By program
Delivery
Live online · Classroom · On-site for teams
Certification
On request

Who it is for

  • IT service managers and operations leaders
  • Heads of IT and digital
  • Professionals seeking advanced specialization

What you will learn

  • Managing Professional (MP): run successful IT-enabled services, teams and workflows
  • Strategic Leader (SL): shape digital and IT strategy and direction
  • Practice Manager (PM): five ITIL® practice modules plus Create, Deliver and Support — deep, hands-on knowledge of incident, change, service request, problem, monitoring and event management and more

Modules

Monitor, Support and Fulfil

  • Service Desk
  • Incident Management
  • Problem Management
  • Service Request Management
  • Monitoring and Event Management

Plan, Implement and Control

  • Change Enablement
  • Release Management
  • Service Configuration Management
  • Deployment Management
  • IT Asset Management

Collaborate, Assure and Improve

  • Continual Improvement
  • Service Level Management
  • Relationship Management
  • Information Security Management
  • Supplier Management

Upcoming runs

No public runs are scheduled right now. Your advisor can arrange a private cohort for your team or tell you when the next public run opens.

Hours are Manila time (UTC+8). Reserving a seat sends a request to your advisor; nothing is charged online.

Talk to an advisor — info@saservices.com.ph · +63 (2) 833 05350 · www.saservices.com.ph/courses/itil/itil-4-designations/
Pricing by proposal. Fees depend on the number of participants, delivery format and exam options. Accreditation marks used under licence; see trademark notices at www.saservices.com.ph/accreditations/

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The upper-level ITIL® modules that build toward the Managing Professional, Strategic Leader and Practice Manager designations. ITIL® 4 qualifications are recognized as prerequisites for upper-level ITIL® (Version 5) certifications.