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ITIL® · Intermediate

ITIL® 4 Specialist, Practitioner & Leader modules

The upper-level ITIL® modules that build toward the Managing Professional, Strategic Leader and Practice Manager designations. ITIL® 4 qualifications are recognized as prerequisites for upper-level ITIL® (Version 5) certifications.

ITIL® Approved Examination Organization — PeopleCert on behalf of AXELOS
A trainer presents to a classroom of professionals
Level
Intermediate
Duration
By program
Delivery
Live online · Classroom · On-site for teams
Certification
Official exam

Who it is for

  • ITIL® Foundation holders progressing to advanced certification
  • Service owners, practice leads and IT managers
  • Leaders responsible for digital and IT strategy

What you will learn

  • Deep, practical knowledge of how value is created, delivered and supported
  • Practice-level capability in the areas your role depends on
  • Credit toward the ITIL® designations

Modules

Specialist

  • Create, Deliver and Support
  • Drive Stakeholder Value
  • High-Velocity IT

Strategist & Leader

  • Direct, Plan and Improve
  • Digital and IT Strategy

Practitioner

  • Monitor, Support and Fulfil
  • Plan, Implement and Control
  • Collaborate, Assure and Improve

Extension modules

  • Business Relationship Management
  • IT Asset Management
  • Sustainability in Digital and IT
  • Acquiring and Managing Cloud Services

Exam and prerequisites

Examination

Each module has its own official ITIL® examination.

Upcoming runs

No public runs are scheduled right now. Your advisor can arrange a private cohort for your team or tell you when the next public run opens.

Hours are Manila time (UTC+8). Reserving a seat sends a request to your advisor; nothing is charged online.