Program Overview

Quality has a long trace of transforming industries with its philosophical and process-oriented concepts and techniques. It reviews the history of quality and examines the wide variety of philosophies, concepts and techniques for managing, controlling and improving quality. Finally, it takes a step-bystep approach through the implementation process

This course will present the various quality frameworks, concepts and tools necessary for implementing the quality culture that characterizes world-class organizations and explore key actions necessary for transforming business and non-profit organizations into world-class organizations that deliver value to customers, clients and constituents.


1 - Day Program

Learning Objectives

At the end of this training, participants will be able to:

  • Have an appreciation on the concepts of quality
  • Adopt TQM as a fundamental business strategy
  • Communicate and implement quality tools and techniques that are applicable to the organization

Target Audience

  • Managers
  • Supervisors
  • Team Leaders and staff involved in quality practices

Training Course Outline


To inquire online about our award-winning training, please complete the form and SAS Management representative will contact you.

Have a Question?

By clicking "Submit", you are agreeing to our Privacy and Cookies Policy.