Last updated: 01/05/21
We use the “Zoom”, to conduct conference calls, online meetings, video conferences, administer examinations, virtual classes, and/or webinars. “Zoom” is a service provided by Zoom Video Communications Inc. based in the USA.
A processing of personal data also takes place in a non-European third country. We have concluded an order processing contract with the provider that meets the requirements of Art. 28 GDPR.
An adequate level of data protection is guaranteed by the conclusion of the so-called EU standard contractual clauses (Commission Decision 2010/87). SAS Management, Inc. is thus responsible for data processing directly related to the conduct of online meetings.
Note: If you access the service provider’s website (Zoom), the provider is responsible for data processing. However, you only need to access the website in order to download the software.
Which data are processed?
Various types of data are processed when using the service providers (Zoom, Google Forms). The extent of the data also depends on what data you provide before or during participation in an “online meeting”, pre-training and post-training assessments.
The following personal data are subject to processing:
Information about the user: first name, last name, telephone (optional), company, role, department, email address, password (if “Single-Sign-On” is not used), and profile picture (optional). The use of video for our online certification classes and exams will be required.
Meeting metadata: topic, description (optional), participant IP addresses, device/hardware information
For recordings: SAS Management, Inc. has not been recording public training sessions since May 2020.
When dialing in by telephone (Zoom): Information about the incoming and outgoing phone number, country name, start and end time are registered. If necessary, further connection data such as the IP address of the device can be saved.
Text, audio and video data: You may be able to use the chat, question or survey functions in an “online meeting” or “virtual classroom training”. To this extent, the text entries you make are processed in order to display and, if necessary, log them in the “online meeting” or virtual classroom training. In order to enable the display of video and the playback of audio, the data from the microphone of your device and from any video camera of the device will be processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using applications.
For the purpose of verification in certification classes, special virtual review classes and online examinations, we, however, require the cameras to be turned on to verify identities of the participants and/or candidates.
In order to participate in an “online meeting”, you must at least provide information about your name in order to enter the “meeting room”.
Scope of processing
We use the service providers to conduct online meetings and virtual classes, and conduct assessment tests. If we want to record online meetings, we will inform you transparently in advance and – if necessary – will ask for your consent. The fact of the recording is also displayed in the app.
If it is necessary for the purposes of recording the results of an online meeting, we will log the chat content. However, this will usually not be the case.
In the case of webinars and virtual classes, we may also process the questions asked by the participants for the purpose of recording and follow-up of webinars.
If you are registered as a user at the service provider (Zoom), reports of online meetings (meeting metadata, data on telephone dial-in, questions and answers in webinars, survey function in webinars) can be stored for up to one month by the service providers.
The possibility of software-based “attention tracking” in “online meeting” tools is deactivated.
Legal basis for data processing
If data should not to be necessary for data processing, but are nevertheless elementary requested in connection by using Zoom or of the service provider/s, Art. 6 Para. 1 lit. e) GDPR, § 3 para. 1 LDSG is the legal basis for data processing, since we need an effective implementation of “online meetings” to fulfill our statutory tasks.
If there is no contractual relationship, the legal basis is Art. 6 Para. 1 lit. e) DSG-VO, § 3 para. 1 LDSG. Here, we also need the effective implementation of “online meetings” in order to fulfill our statutory tasks.
Personal data that are processed in the context of attending online meetings, virtual classroom trainings, or assessment tests are generally not passed on to third parties, unless they are not intended to be passed on.
Other recipients: The provider necessarily receives knowledge of the abovementioned data, as far as this is provided in the context of our order processing contract with the service providers.
About us and the website
SAS Management, Inc. and saservices.com.ph provide, virtual instructor-led and classroom training for ITIL®, Project Management Professional (PMP)®, PMI-Agile Certified Professional (PMI-ACP)®, Six Sigma®, ISO-PECB®, COBIT5®, PRINCE2®, DEVOPS-DASA®, MSP®, M_o_R®, MoP®, MoV®, RESILIA®, P30®, Service Desk Analyst, Service Desk Manager, and GamingWorks among others. Our courses are designed to help project managers and IT Professionals in professional certification exam preparation. We also provide non-certification classroom courses (public and in-house) for career and professional development.
Information collected by SAS Management, Inc.
- You have total control on the privacy of your information.
- Your information will never be sold, exchanged or disclosed to any third party for marketing purposes.
- You can opt to receive offers from us.
- You can browse our website without registration.
We may collect and store the information that you voluntarily disclose to us, in order to access our assessment, booking and contact forms. We may collect your personal information (including name, address, email address, company, role, department, phone number, examination results, and other information) to confirm your identity, deliver examinations, and ensure the validity of the certification process. We may share your personal information with third parties (certifying bodies and accreditation partners) but not for third-party marketing purposes. We do not collect information about our visitors from email databases, private/public organizations or bodies.
You provide us information about yourself, such as your name and e-mail address, if you register for an account with SAS Management, Inc., including by connecting to SAS Management, Inc. via a third-party service, Zoom (for virtual training), Google Forms, or by “following,” “becoming a fan,” on a third-party website or network.
We may use your information to contact you via email or telephone, typically to answer your queries, get feedback, to inform you about our services, new products, or training classes, create login details for online/mock exams, or provide support on your issues. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
When you purchase our online products, or register for a classroom training, you need to make the payment online, thus you will be required to share with us your personal information such as name, e-mail address, telephone number, address(s), credit card number, expiration, and CVV number.
During this program, we store your contact information in our registration and order-entry systems. Your credit card information is never stored in our system as it is processed by our payment gateway which uses Secure Encryption Technology (SSL). Our payment processing partners are PayPal and PesoPay (a product of AsiaPay).
SAS Management, Inc. may also disclose your User Data, Personal Data and other information to third parties without notice to you if we determine that such disclosure is reasonably necessary (i) to comply with the law or legal process; (ii) to protect your safety, our safety, or the safety of others; (iii) to protect and defend the rights and property of SAS Management, Inc., our affiliates and subsidiaries; (iv) to address fraud, technical or security issues; or (v) in connection with an actual or proposed corporate transaction involving all or some of our business or assets.
We collect information that your browser sends whenever you visit our site. This data may include information such as your computer’s internet protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Personal Information Policy Image and Video Capture
Any images and videos captured during events organized and hosted by SAS Management, Inc. should not be misused. That includes pictures of SAS Management, Inc. employees and training participants. If you enroll in an SAS Management, Inc. course, your picture may also be featured in photos or videos of the SAS Management, Inc. classes.
Storage and Security of Your Personal Information and Personal Data
We are committed to keeping the information we collect from you safe and secure, and we use commercially reasonable safeguards (such as SSL encryption) to secure your information.
The security of your personal information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Sharing your personal information
If you have purchased a SAS Management, Inc. course or joined a class (virtual classroom or actual classroom setup), we may ask you for your feedback, and display your testimonies, your public information, photos or videos on our website or on our social media channels such as Facebook, YouTube, Twitter, Instagram, Google+, or LinkedIn. You should be aware that your publicly identifiable or displayed information could be used by third parties to send you unsolicited promotional, unsolicited messages. We are not responsible for your personal information which you have chosen to display and any unsolicited promotional messages that you may receive from third parties.
If you do not want us to feature your pictures/testimonials/public information on our website or on our social media channels, please reach out to our support team through our Contact Us section on the website.
Personal Information Corrections
You can contact us if you notice that the information we are holding is incorrect or incomplete. Please reach out to our support team through our Contact Us section on the website.
Deleting Personal Information
Recordings of examination sessions are retained for three (3) months to (1) year, depending on the certification body, to provide a record of examination integrity.
If you would like to delete your account, please reach out to our support team through our Contact Us section on the website.
Project Management Professional (PMP), PMI-Agile Certified Professional (PMI-ACP) are registered marks of the Project Management Institute.