New year’s message; AIS partners with Freshworks, Inc.

A Blessed New Year to all. We at SAS Management wish you and your families a prosperous, healthy and safe 2021.

We are also very excited to share with you two key developments in our organization’s strategy this New Year.

First, SAS Management, Inc. is pleased to announce the formation of its new business unit, AI-Services (AIS). AIS will serve as the technology arm of the organization, seeking to establish itself as a cornerstone in the emerging local market of artificial intelligence and machine learning.

The decision to institute AIS was born out of the realization that technology has been evolving at a rapid pace and we can use these advancements to design, develop and bring high-quality technological products and services to the local market. AIS recognizes opportunities to revolutionize not just the current IT sector, but the entire business landscape, in the process, and further strengthen our position within the industry.

Second, we would like to bring to your attention that we have also laid the groundwork for what we expect to be a meaningful partnership with Freshworks, Inc., a globally-recognized leader in the business software sector.

The partnership came about as both entities acknowledged a unified vision of leveraging the undeniable impact of customer-centricity in various sectors, and the need to empower organizations with the knowledge, skills, and abilities to stay competitive in the free market.

We are excited about our partnership with Freshworks and you should be too!

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life.

The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.

To tell you a little about Freshworks–

They’re a Google-backed company that offers:

  • Freshdesk—an omnichannel helpdesk ticketing system
  • Freshservice—a service desk and IT service management solution
  • Freshsales—a CRM solution and sales system for high-velocity sales teams
  • Freshteam—an HR processes management software
  • Freshchat—a modern messaging software for sales, marketing, and support
  • Freshcaller—a live chat software for modern messaging

They’re one of the fastest-growing SaaS companies in the world with 150,000+ customers across the globe.

SAS Management, Inc. looks forward to working with Freshworks, Inc. as we consolidate our domains of expertise in our respective fields to create a new environment with excellence in ITSM, PM, CX, AI, and global standard training and consultancy services at the very heart of the partnership, aimed at bringing value to our customers, partners and stakeholders.