The ITIL® 4 Practitioner: Plan, Implement and Control (PIC) module provides IT professionals with the knowledge and tools to effectively plan, execute, and manage IT service strategies. This training emphasizes structured approaches to aligning IT plans with business objectives, implementing change with minimal risk, and maintaining control over processes and outcomes to deliver measurable value.

Through the application of ITIL® 4 practices, participants will learn how to integrate governance, risk management, and continual improvement into day-to-day operations. The course covers key aspects of project execution, resource management, and performance monitoring, ensuring IT services are delivered efficiently and consistently.

Ideal for C-suite leaders, IT managers, project managers, and professionals involved in IT governance and strategy, the ITIL® 4 Practitioner: Plan, Implement and Control certification validates an individual’s ability to connect IT initiatives with business priorities, drive transformation, and achieve operational excellence.

Enrollment in this ITIL® 4  training includes one official exam voucher.