A milestone event for IT Service Management
On February 12, 2026, a significant milestone in the evolution of IT service management was celebrated as ITIL® (Version 5 )was officially launched in the Philippines at the prestigious Dusit Thani Manila.
Organized by SAS Management, Inc., a leading provider of globally recognized IT and professional certification training, the event brought together industry leaders, IT professionals, and forward-thinking organizations eager to embrace the next generation of service management.
A launch with a global impact
The launch of ITIL® 5 was not just a local event, it was part of a global rollout that highlights the framework’s relevance in today’s fast-evolving, AI-driven digital landscape.
A key highlight of the event was the participation of PeopleCert officials Mr. Vivek Joseph and Mr. Satya Mishra, who joined virtually via Zoom. Their presence underscored the global importance of ITIL® (version 5) and reinforced the Philippines’ role in adopting world-class best practices in IT service management.
Through their inspiring messages, PeopleCert leaders emphasized:
- The AI-native design of ITIL® (Version 5)
- Its focus on end-to-end value streams and measurable outcomes
- The importance of continuous adaptation in a rapidly changing digital environment
Their insights energized both attendees and participants of the training, setting the tone for a transformative learning journey.
First-ever ITIL® Foundation (Version 5) training begins
Coinciding with the launch was another historic moment–the first-ever ITIL® Foundation (version 5) training, marking the beginning of formal education and certification under the new framework.
Participants of this inaugural batch had the unique opportunity to:
- Be among the first professionals globally trained in ITIL® (version 5)
- Gain early insights into the latest practices and methodologies
- Understand how the new ITIL® integrates AI, digital product management, and service excellence
Delivered by certified trainers from SAS Management, Inc., the program combined practical learning with real-world applications, ensuring participants are equipped to drive value within their organizations.
Shaping the future of digital service management
ITIL® 5 represents a bold step forward… moving beyond traditional IT service management into a holistic, organization-wide approach that connects strategy, technology, and operations.
With its 34 practice guides and transformation-focused modules, ITIL® 5 empowers organizations to:
- Deliver faster, smarter, and more efficient services
- Align IT initiatives with business outcomes
- Foster cross-functional collaboration and ownership
- Continuously improve in an era defined by AI and digital transformation
The successful launch event demonstrated strong enthusiasm from the Philippine market, signaling readiness to adopt this next-generation framework.
Looking ahead
The February 12 launch marks only the beginning of the new ITIL®’s journey in the region. With upcoming training cohorts and increasing demand from organizations, the new ITIL® is poised to become a cornerstone of digital transformation strategies across industries.
SAS Management, Inc. remains committed to delivering world-class training, certification, and consulting services, helping individuals and organizations unlock the full potential of the new ITIL®.
Be part of the next ITIL® 5 cohort
Missed the first batch? Don’t worry, new training schedules are posted on our Facebook page.
📩 Contact SAS Management, Inc. today to learn more about upcoming ITIL® (version 5) programs and how you can be part of the future of service management.
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